Are you sending out email campaigns without tracking their performance? 🤔 It’s like throwing a dart at a board blindfolded - you never know where it will land. To measure the success of your email marketing campaigns, it’s important to track certain metrics. In this blog, we’ll discuss seven key email marketing metrics you should be tracking for greater success. Let’s dive in! 🌊

1. Open Rate 📈

The open rate is the percentage of people who opened your email out of the total number of emails sent. This metric measures how compelling your subject line is and how engaged your subscribers are. A high open rate indicates that your subject line caught their attention, and they wanted to know more.

To increase your open rate, make your subject line clear and concise. Use action-oriented language and create a sense of urgency to encourage subscribers to open your emails. Don’t be afraid to A/B test your subject lines to see which ones perform better.

A person opening an email on their laptop

2. Click-Through Rate (CTR) 🖱️

The click-through rate measures how many people clicked on a link in your email out of the total number of opens. This metric tells you how engaging and relevant your email content is to your subscribers.

To increase your CTR, make sure your email content is relevant, informative, and valuable to your subscribers. Use clear and compelling CTAs (Call-to-Actions) to encourage them to take action. Use segmented lists to send targeted emails to specific subscriber groups.

A person clicking on a CTA button in an email

3. Conversion Rate 📈

The conversion rate measures the percentage of people who completed the desired action out of the total number of clicks. This action could be anything from making a purchase or filling in a form to downloading an ebook.

To increase your conversion rate, make sure your landing pages match the content of your emails and have clear and compelling CTAs. Make the conversion process easy and straightforward, and reduce the number of steps required.

A person completing a purchase on a website

4. Bounce Rate 🚫

The bounce rate measures the percentage of emails that were undeliverable out of the total number of emails sent. There are two types of bounces - soft and hard. A soft bounce is a temporary issue, such as a full inbox or a connection problem, while a hard bounce is a permanent issue, such as an invalid email address.

To reduce your bounce rate, keep your email list clean and up-to-date. Remove invalid or inactive email addresses and segment your list to ensure you’re only sending emails to engaged subscribers.

A person holding a phone with a message saying "Undeliverable email"

5. List Growth Rate 📈

The list growth rate measures the percentage of new subscribers out of the total number of current subscribers. This metric tells you how successful your efforts are at adding new subscribers to your email list.

To increase your list growth rate, offer incentives in exchange for email sign-ups, such as discounts, freebies, or exclusive content. Use social media and other marketing channels to promote your email newsletter and entice people to sign up.

A person filling in a form to sign up for an email newsletter

6. Unsubscribe Rate 🚫

The unsubscribe rate measures the percentage of subscribers who opted out of your email list out of the total number of emails sent. This metric tells you how relevant and engaging your email content is to your subscribers.

To reduce your unsubscribe rate, ensure your email content is relevant and valuable to your subscribers. Use segmentation to send targeted emails to specific groups, and offer options for subscribers to change their preferences or frequency of emails.

A person clicking on an "unsubscribe" button in an email

7. Spam Complaint Rate 🚫

The spam complaint rate measures the percentage of people who marked your email as spam out of the total number of emails sent. This metric tells you how well your email content aligns with subscriber expectations.

To reduce your spam complaint rate, ensure your emails have clear and accurate subject lines, use a recognizable “from” name, and include an unsubscribe link in each email. Don’t use deceptive tactics, such as false promises or misleading subject lines, and don’t send too many emails or emails that are not relevant to your subscribers.

A person marking an email as "spam" in their inbox

By tracking these metrics, you can gain valuable insights into the effectiveness of your email marketing campaigns. Use these insights to optimize your campaigns, improve your ROI, and build a strong relationship with your subscribers. 🚀

A person looking at email marketing metrics on a laptop